Terms of Service

1. Who may use hlpr

hlpr is for businesses. You must be at least 18 and able to form a binding contract. If you use hlpr for a company or other organization, you confirm that you may accept these terms for it, and "you" includes that organization.

2. The service

hlpr provides a team of AI "seats" that read data you make available, propose decisions, discuss them, draft work for your approval and, where you have turned it on, take certain actions for you. Our AI Disclosure explains how the seats use AI. hlpr is in early access: features may change, be added or be removed, and some are labeled as in development. We will try to give notice of changes that significantly reduce what the service does for you.

3. Accounts and security

• Give accurate information and keep it up to date.
• Keep your password, the Google account you sign in with, and your two-factor device safe. Company owners must use two-factor sign-in.
• You are responsible for what happens under your account and for the people you invite into your company.
• Tell us at once at security@hlpr.ai if you think your account has been used without permission.

4. Your data

"Your data" means what you and your people put into hlpr (for example register items, comments, files, meeting transcripts and settings) and what hlpr reads from the tools you connect. You keep all rights to your data. You give us permission to host, copy, process and display your data only as needed to provide, secure and support the service for you, including sending it to the providers listed in our Privacy Policy that do this work for us.

You are responsible for having the right to share your data with hlpr and to connect the tools you connect, and for following those tools' own terms. We do not sell your data, and we do not use it to train AI models.

5. AI output and your decisions

Seats are AI. Their analysis, proposals, drafts and answers can be incomplete or wrong, even when they cite data. Review anything before you rely on it or act on it. hlpr is not a law firm, an accounting or tax firm, an investment adviser or any other licensed professional, and nothing it produces is legal, financial, tax, accounting or investment advice.

You decide what seats may do. Where you turn on a seat's ability to act on its own (for example sending email from a mailbox), you are responsible for that choice and for the actions taken within it, and you can turn it off at any time.

6. Acceptable use

You agree not to:

• break the law or anyone's rights, or use hlpr to send spam or deceptive messages;
• upload malware, or try to get into accounts, companies or systems that are not yours;
• probe, scan or load-test the service, or get around its limits or security, except as described for security research in our Trust Center;
• copy, resell or reverse engineer the service, or use it to build a competing product;
• use hlpr where a mistake could cause death, injury or serious damage, or for decisions with legal effects on individuals (such as hiring or credit) without your own human review.

7. Other services

Tools you connect (such as Stripe, HubSpot, QuickBooks or Google) are provided by others under their own terms. We are not responsible for them, and a change on their side can stop a connection from working.

8. Trials, early access and fees

Early access and trials are free unless we agree otherwise in writing. A trial lasts for the period shown when it starts; when it ends, seats stop working until a paid plan is in place. Paid plans, when offered, will be described before you choose one, and their fees and terms will apply from then.

9. Feedback

If you send us ideas or feedback, we may use them without owing you anything.

10. Our property

We own hlpr, its software, design and content, other than your data. These terms do not give you any right to our names, logos or trademarks. We give you a limited, non-exclusive, non-transferable right to use the service under these terms while your account is open.

11. Suspension and ending

You can stop using hlpr at any time, and a company's owner can delete the company and its data for good from the app. We may suspend or end access if you break these terms, if it is needed to protect the service or other customers, or if the law requires it; where we reasonably can, we will tell you first. Sections 4 (your responsibilities), 5, 9, 10 and 12 to 14 continue after access ends.

12. Disclaimers

The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise that the service will be uninterrupted, error-free or that AI output will be accurate.

13. Limits on liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, and our total liability for all claims about the service is limited to the greater of the amounts you paid us in the 12 months before the claim and US$100. Nothing in these terms limits liability that cannot be limited by law.

14. Indemnity

You will defend and indemnify us against claims by others arising from your data, your use of the service in breach of these terms, or actions you turned on seats to take, to the extent the claim is caused by you.

15. Governing law

These terms are governed by the laws of the State of New Jersey and by applicable United States federal law, without regard to conflict-of-law rules. Before bringing a claim, each side will try in good faith to resolve the dispute by writing to the other.

16. Changes to these terms

We may update these terms. We will change the date above and, for material changes, tell account owners by email or in the app before they take effect. If you keep using hlpr after that, the new terms apply.

17. General

These terms, with any order or agreement we sign with you, are the whole agreement about hlpr. If a part cannot be enforced, the rest still applies. Not enforcing a part is not a waiver. You may not transfer these terms without our consent; we may transfer them with our business. Neither party is responsible for delays caused by events beyond its reasonable control.

18. Contact

Questions about these terms: legal@hlpr.ai, or write to: